In Maximo, :WFASSIGNMENT.CURRENTMEMO can be used as a way to include memo's in communications that are sent out. The current memo tag was designed to work from task nodes and will not work with other nodes. If added to other nodes, the memo added when the record is routed will not be included in the communications sent.
I added it in the task node but still cannot retrieve the memo inputted by the previous assignee. Any idea why? I am using IBM SmartCloud Control Desk 7.5.1.1.
ReplyDeleteThanks in advance!